Terms & Conditions

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before purchasing any online Zoom courses from the Alpha Water Hygiene website (the “Service”) operated by Alpha Water Hygiene (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

  1. Online Zoom Courses

Our online Zoom courses include the following:

  • EUSR National Water Hygiene Course
  • EUSR SHEA Water Passport Course
  1. Course Limitations

Each course has a maximum limit of 10 delegates per session. It is your responsibility to ensure that you comply with this limitation when booking your course.

  1. Payment

Payment for the online Zoom courses must be made in full at the time of booking. We accept payment via credit card or other payment methods as specified on the website.

  1. Cancellations and Refunds

If you need to cancel your booking for any reason, please notify us at least 48 hours before the scheduled course date. Cancellations made within 48 hours of the course date will not be eligible for a refund.

  1. Rescheduling

If you need to reschedule your course booking, please notify us as soon as possible. We will do our best to accommodate your request, subject to availability.

  1. Course Content

The content of our online Zoom courses is provided for informational purposes only. We make no guarantees or warranties about the accuracy, completeness, or suitability of the content for any particular purpose.

  1. Technical Requirements

To participate in our online Zoom courses, you will need access to a computer or mobile device with a stable internet connection. It is your responsibility to ensure that your device meets the technical requirements for attending the course.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

  • By email: info@alphawaterhygiene.co.uk
  • By visiting this page on our website: www.alphawaterhygiene.co.uk/contact-us

Agreement to Terms and Conditions

By purchasing our online Zoom courses, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.